Help Center
Step-by-step answers about the wallet, buying for rubles, P2P, trading and cards.
Getting started
- How to get started with DolixDolix works in Telegram and in the browser. How to open the wallet, where to find the main sections and what to do first.
- How to create a Dolix wallet in Telegram or the browserHow to set up a Dolix wallet: in Telegram via the @DolixWalletBot bot or on the website with your email. What to save right after.
- How to verify your identity (KYC) on DolixWhat identity verification on Dolix needs: a photo of your passport, ID card or driver license and a face check in the app. Step by step.
- How to deposit USDT: TRC20, BEP20, ERC20 or TONHow to deposit USDT to your Dolix wallet from an exchange or another wallet: choosing TRC20, BEP20, ERC20 or TON, the deposit address and crediting.
- How to withdraw USDT and other coins to an external walletStep-by-step crypto withdrawal from Dolix to an exchange or another wallet: coin and network, address and memo, network fee and statuses.
- How to buy USDT for rublesThree ways to buy USDT for rubles on Dolix: Exchange paid via SBP or card transfer, an SBP top-up, or the P2P market. How a deal works.
Topics
Getting started
Open the wallet in Telegram or the browser and take the first steps
Account and sign-in
Signing in on the website, the wallet email and the recovery key
Identity verification
What KYC requires, how the check works and what it unlocks
Deposits
How to deposit crypto and what to do if a transfer hasn't arrived
Withdrawals and transfers
Withdrawals to external addresses and transfers to Dolix users
Buy and sell for rubles
Exchange, SBP top-ups and selling USDT
P2P
Deals with people: escrow, payment, disputes and roles
Trading
Market and limit orders, fees and stock tokens
Visa card
Issuing, topping up, Apple Pay and 3-D Secure codes
Savings
Daily interest and withdrawals at any time
Payments and cheques
SBP QR payments and cheques in Telegram chats
Security
PIN, Face ID, new sign-ins and protection from scams