Identity verification

How to verify your identity (KYC) on Dolix

Identity verification (KYC) confirms that it's you using the wallet. It happens in the app and takes a few minutes: a document photo, a details check and a short face check.

What you need

  • A passport, ID card or driver license.
  • A device with a camera for the face check.
  • You must be 18 or older.

How to verify

  1. Open Profile and tap Start verification.
  2. Upload a photo of the document page with your photo: the whole page in frame, no glare or shadows. JPEG, PNG or WEBP up to 6 MB.
  3. Check the details the app read from the document and fill in anything it couldn't read.
  4. Take the face check: turn your head as prompted, about 15 seconds. The video is not saved.
  5. Tap Submit — the application gets the pending status.

Upload a photo of the document itself, not a selfie. If the document can't be read, retake the photo in good light.

When the review is done, the status updates in Profile and the bot sends you a message in Telegram.

Still have questions?

Write to support — we'll answer in the app chat.